Frustrated Patient Advocate

My frustration is extremely high tonight with the health care system.  One of my patients just needed his PET scan results, to know if the cancer had returned.  His doctor’s office could not be bothered with calling him with the results… but left him to “wonderment”  over the weekend.  They just do not get it!  The patient’s stress and consternation could all have been eliminated with at 5 second phone call to say from his doctor’s office saying… you are fine.  He probably will not die of the cancer, but of  health care system induced stress!  My patient”s comment was ” I guess they are just not compassionate”.  I will be having a chat with the doctor’s office staff about this issue.  Hopefully  it will not happen again.